Customer Relationship Specialist

Start your career with Unipetrol. We will be happy to welcome you in our team.

Right now we are looking for a reliable, independent, initiative and motivated person for mentioned position.

WHAT WILL YOU DO?

  • Driving the success of effective loyalty program encouraging retention and customer loyalty
  • Working with external agencies and suppliers to ensure the successful delivery of the plan
  • Managing and developing various promotions for different customer segments base on business targets
  • Analysing and evaluating of loyalty promotions based on results and performance data
  • Close day-to-day cooperation with other departments involved in loyalty program
  • Budget control dedicating to rewords and promotions
  • Monitors customer/stakeholder satisfaction and takes appropriate action
  • Resolves customer/stakeholder issues and concerns raised by others
  • Driving necessary changes in loyalty program

WHAT SHOULD YOU KNOW AND HAVE?

  • Two (2) or more years of marketing/sales experience required (retail marketing, e-commerce sales, Targeted marketing, build customer loyalty a plus)
  • Knowledge of customer loyalty programs
  • Knowledge marketing communications mix
  • Understanding of consumer behaviour
  • Project management skills
  • Efficient in MS Office and handle databases
  • Strong detail orientation
  • High degree of initiative and results orientation
  • Higher education
  • Fluent Czech and English

WHAT WE CAN OFFER YOU?

  • Interesting job opportunity in an international group
  • Opportunity to participate in interesting projects
  • Possibility of personal and professional growth
  • Appropriate wage and bonuses
  • Wide package of employee benefits

PLACE OF WORK: Praha
START DATE: Upon agreement

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Kontakt

Unipetrol RPA, s.r.o.
Veronika Maroušková
 
 

Značky Skupiny UNIPETROL